Thomas Lennon
Sr Technical Product Manager
Driving product excellence through strategic vision and technical expertise
About Me
Product Leader & Technical Expert
Experienced Technical PM with a proven track record in product strategy, technical leadership, and program management. Former EA and Broadcom professional with deep expertise in software development, user experience, and cross-functional team leadership.
Experience
Years in Product
Core Competencies
Professional Experience
Senior Technical Product Manager
Broadcom
Key Responsibilities
- Responsible for driving major initiatives which are the at the center of SaaS transformation at VMware, including generative AI, consumption based solutions for cloud operations
- Define the north-star experience and capabilities needed for an industry leading commerce experience for customers and partners in VMware's Cloud Services Platform and the VCF Business Services Console
- Lead and own product strategy, roadmap definition for the CSP area and work closely with VMware customers and partners, business, and internal partner teams to ascertain their needs and convert them into compelling e2e user-stories
- Define and measure the success of new capabilities in market, and bring in customer feedback to constantly improve the product and drive growth in KPIs
Key Achievements
- Delivered critical infrastructure for Consumption dashboards and analytics on time and within budget
- Streamlined development processes improving team efficiencies across product lines
- Successfully managed multi-million dollar product initiatives with customer intakes and feedback loops
Technologies & Tools
Technical Product Manager
Electronic Arts (EA)
Key Responsibilities
- Led product strategy and roadmap development for key gaming initiatives
- Collaborated with cross-functional teams including engineering, design, and marketing
- Drove product requirements gathering and prioritization for feature development
- Managed product lifecycle from concept to launch and post-launch optimization
Key Achievements
- Successfully launched multiple product integrations: FIFA, Lord of the Rings, UFC, Madden, Battlefield, The Sims, Knockout City, NBA Mobile + more
- Drove product efficiency improvements for cross functional teams
- Portfolio of products I've worked on include: FIFA franchise, Lord of the Rings, UFC franchise, Madden franchise, Battlefield franchise, The Sims, Knockout City, NBA Mobile, Self Service tools, Twitch/YouTube streaming
Technologies & Tools
Integrations Product Owner
Electronic Arts (EA)
Key Responsibilities
- Leverage and incorporate data and insights during the planning, execution and validation phases of each product integration initiative
- Collaborate on new and creative ideas that account for current and future trends while balancing the long-term strategy with day-to-day for providing the best customer service in the world for our players
- Participate and contribute, as the SME for EA central services and game integrations, on large cross-functional projects that may be impactful to CE and EA
- Represent the Customer Experience organization in the stakeholder meetings for new emerging technology being built. Working with directors in other orgs to align on business strategy and impact to players and EA customer support staff
Key Achievements
- Successfully launched multiple product features
- Drove data-driven product decisions and feature prioritization
Technologies & Tools
Education
Bachelor's Honours in Contemporary Software Development
Atlantic Technological University
Comprehensive software development program focusing on modern development with AI and ML applications, software engineering principles, and practical application development.
Academic Achievements
- Honours graduate in Contemporary Software Development with focus on modern development methodologies and cross platform capabilities
- Specializing in AI and ML ethics and applications in modern development practices
- Completed capstone project in enterprise software development with AI integration
A-CSPO - Advanced Certified Scrum Product Owner®
Scrum Alliance
Advanced certification in Scrum Product Owner methodologies, focusing on product ownership skills, stakeholder management, and agile product development practices.
Academic Achievements
- Advanced knowledge of Scrum framework and product ownership principles
- Enhanced skills in backlog management and stakeholder collaboration
- Certified expertise in agile product development methodologies
Forrester CX Foundations
Forrester
Comprehensive certification in Customer Experience (CX) foundations, covering customer journey mapping, experience design, and CX strategy development.
Academic Achievements
- Deep understanding of customer experience design principles
- Expertise in customer journey mapping and touchpoint optimization
- Strategic approach to CX measurement and improvement
Building Winning Business Cases
Forrester
Strategic certification focusing on building compelling business cases, ROI analysis, and executive communication for product and business initiatives.
Academic Achievements
- Advanced skills in business case development and presentation
- Expertise in ROI calculation and financial modeling
- Strategic communication techniques for executive stakeholders
Honours Graduate
Graduated with distinction in Contemporary Software Development
Technical Foundation
Strong foundation in software engineering and modern cross platform & cross functional development practices
Practical Experience
Applied learning through real-world projects and industry collaboration
Skills & Expertise
Product Management
Leadership & Management
Technical Skills
Programming Languages
Frameworks & Tools
Professional Proficiency
Combining technical expertise with product management acumen to drive successful product outcomes. Experienced in leading cross-functional teams and delivering complex technical solutions.
Featured Projects
VMware Cloud Foundation 9 - Business Services Console
Led product development for Business Services Console features and demos as part of VMware Cloud Foundation 9 initiative.
Key Highlights
- Delivered key platform features for VMware Cloud Foundation 9
- Created comprehensive product demos for business stakeholders
- Coordinated cross-functional teams for platform development
- Multiple product requirements and business plans created, presented and exectuted on
Technologies Used
Cloud Services Platform: Usage Management and Analytics
Managed development of usage management and analytics capabilities for cloud services platform.
Demo Video
Key Highlights
- Lead the product management for the comprehensive usage tracking and analytics system
- Improved platform visibility and reporting capabilities
- Enhanced customer experience through better usage insights
Technologies Used
VMware Migration and Deprecation Efforts
Led strategic migration and deprecation initiatives following Broadcom's acquisition of VMware.
Key Highlights
- Successfully managed complex migration initiatives
- Coordinated deprecation efforts across multiple product lines
- Ensured smooth transition during acquisition integration
Technologies Used
EA Gaming Franchise Portfolio
Portfolio of products I've worked on including FIFA franchise, UFC franchise, Madden franchise, Battlefield franchise, The Sims, Knockout City, NBA Mobile, Self Service tools, and Twitch/YouTube streaming integration.
Games & Products Portfolio
EA Sports FC (FIFA)
UFC
Madden NFL
Battlefield
The Sims
Knockout City
NBA Live
Key Highlights
- Managed products across FIFA (now EAFC), UFC, and Madden franchises
- Contributed to Battlefield, The Sims, Knockout City, and NBA Mobile
- Developed self-service tools and streaming integration for Twitch/YouTube
- Coordinated product strategy across multiple gaming verticals
Technologies Used
Get In Touch
Contact Information
Location
Ireland